Privacy Policy

1. Information We Collect and File Handling

We collect and process the following information:

  • Email address for sending translation results and service communications
  • Files you upload for translation, which are handled as follows:
    • Stored temporarily in encrypted cloud storage
    • Processed only for translation purposes
    • Automatically deleted after 7 days
    • Never shared with unauthorized third parties
    • Accessible only through secure, time-limited download links
  • Payment information (processed securely through Stripe)
  • Translation preferences and settings
  • Usage data and interaction with our service

Our file handling process is designed to maintain security while providing efficient service. All storage is temporary and follows strict security protocols.

2. How We Use Your Information

  • To provide and maintain our Service
  • To process and deliver your translations
  • To send you translation status updates and service notifications
  • To process your payments
  • To improve and optimize our translation service
  • To detect and prevent fraud or abuse

3. Cookie Policy

We use cookies and similar tracking technologies to:

  • Maintain your session and preferences
  • Understand how you use our service
  • Monitor and analyze the performance of our service

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our service.

4. Third-Party Service Providers

We use trusted third-party services for:

  • Stripe - Payment processing
  • Google Cloud Storage - Secure file storage
  • SendGrid - Email communications
  • Google Analytics - Usage analytics

These service providers have access only to the information necessary to perform their functions and are contractually obligated to protect your data.

5. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption for all data transmission and storage
  • Secure cloud storage with automatic deletion after 7 days
  • Regular security audits and updates
  • Strict access controls and authentication

6. Your Privacy Rights

Under GDPR and CCPA, you have the right to:

  • Access your personal data
  • Request deletion of your data
  • Object to data processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@booktranslator.ai

7. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your data during such transfers.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Last updated: 5/14/2025