Frequently Asked Questions

You'll receive an email notification when your translation is complete. You can also check the status on our website by visiting the translation progress page, which shows real-time progress updates.

We use advanced AI models to translate your book while preserving context and meaning. The process involves analyzing the text, maintaining formatting, and ensuring proper language structure in the target language.

Translation time depends on the book's length and current queue. Most translations are completed within 1-2 hours. Longer books may take up to 24 hours.

We currently support translations between 50+ languages, including Russian, Spanish, French, German, Italian, Portuguese, Chinese (Simplified), and Japanese. More languages are being added regularly.

We support EPUB, PDF, and TXT file formats. EPUB is recommended for the best results as it maintains formatting and structure.

Our AI-powered translations achieve high accuracy by understanding context and maintaining proper grammar. The premium translation option offers enhanced accuracy with more advanced language models.

If you're not satisfied with the translation quality, contact us within 7 days of purchase. We'll review your case and process a full refund if the translation doesn't meet our quality standards.

Tokens are units of text used to measure content length. A token is roughly 4 characters or 3/4 of a word. We use tokens to calculate translation costs accurately.

Yes! You can translate one chapter (up to 5,000 words) with our basic plan to test the service quality before committing to a full book translation.

Download links remain active for 7 days after translation completion. We recommend downloading your translated book as soon as it's ready.

You can translate books that you own or have rights to translate. This includes public domain works, books you've authored, or books with translation rights. Copyright-protected works require proper authorization.

We use encryption for file storage and transfer, and your files are automatically deleted after 7 days. We never share your content with third parties and use secure cloud storage for temporary file handling.

We temporarily store your uploaded files for 7 days, after which they're automatically deleted. Translation results are kept for the same period. Email addresses are retained only for service-related communications.

Contact us immediately at copyright@booktranslator.ai with proof of ownership. We'll investigate and remove any unauthorized content within 24 hours of verification.